good design makes us whole

jesus is this true? I find the degree to which our world is dependent on "design" these days to be somewhat depressing.

When our tools don't work, we tend to blame ourselves, for being too stupid or not reading the manual or having too-fat fingers. "I think there's almost a belligerence -- people are frustrated with their manufactured environment," says Ive. "We tend to assume the problem is with us, and not with the products we're trying to use." In other words, when our tools are broken, we feel broken. And when somebody fixes one, we feel a tiny bit more whole.

... from Time magazine's recent article on the iPhone.

Apple's New Calling: The iPhone [time.com]